Wirjatmi, E., 		Abdullah, S., 		Dwiputrianti, S., 		Wahyu Purwasto, B., & 		Sufianti, E.
(2024).
 From Manual to Digital: The Evolution of E-Service Models in Public Administration.
<em>Iapa Proceedings Conference, </em>, 1109-1132.
doi:10.30589/proceedings.2024.1201